how do i attach documents to an email?

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You can attach documents (PDF, JPG, PNG, GIF) to broadcast messages at anytime. Here's how:

1. Upload the file to your File Library under Account > Settings.
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2. Once uploaded, copy the URL link that appears below the file.

3. Navigate to Volunteers > Communication (SMS) and type some text into the dialogue box. Highlight that text and click the hyperlink icon in the toolbar - you will be prompted to submit a URL to hyperlink the text. Paste the URL from the hosted document you copied in Step 2. 

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​The text in the message is now hyperlinked to a securely hosted file that your volunteers can download with just one click

Tip: To upload an image file directly into your email go to Volunteers > Communication (Email). In the toolbar pictured above, click on the polaroid icon to upload an image directly from your device.

! Note: We understand this process is a bit lengthy. Hyperlinking documents directly in your email (as opposed to attaching or pasting a full link in) makes it far less likely to get caught in a spam/junk folders.

​If you get stuck, please contact us! We are always here and happy to help.